Your Privacy Matters

Who we are

Eventimate provides wedding, party and corporate event entertainment services.

Our website address is: https://eventimate.co.uk .

For privacy enquiries, you can contact us at info@eventimate.co.uk .

Information we may collect

When you contact Eventimate, make an enquiry, arrange a consultation or use our website, we may receive information including:

• your name;
• your email address;
• your telephone number;
• your event date;
• your venue or event location;
• details about your wedding, event or enquiry;
• information you choose to provide in forms or messages;
• technical information such as IP address, browser and device information.

We only ask for information that is reasonably relevant to your enquiry, booking or use of the website.

How we use your information

Personal information may be used to:

• respond to enquiries;
• arrange consultations and Zoom calls;
• check availability for your event;
• prepare quotations, proposals or booking information;
• provide and manage services you have booked;
• communicate with you before, during and after your event;
• maintain appropriate business and accounting records;
• protect the website and our systems from misuse or security threats.

Our lawful reasons for using data

Depending on the circumstances, Eventimate may process your personal information because it is necessary to respond to your request, prepare for or fulfil a contract, comply with a legal obligation, pursue legitimate business interests or because you have given consent.

The reason that applies will depend on how you interact with us and the information involved.

Enquiry & contact forms

If you submit an enquiry or contact form through eventimate.co.uk , the information you provide will be used to respond to your enquiry and, where relevant, discuss the services Eventimate may provide for your event.

Submitting an enquiry does not itself create a confirmed booking.

Appointment scheduling & Dubsado

Eventimate uses an online scheduling service provided through Dubsado so that visitors can choose a suitable date and time for a consultation or Zoom call.

The scheduling system may be displayed directly within the Eventimate website or opened through an external scheduling page.

When you use the scheduler, information you enter may be processed by Dubsado in order to arrange and manage your appointment. Dubsado's own privacy terms may also apply when you use its service.

Zoom consultations

Where you arrange an online consultation with Eventimate, the meeting may take place using Zoom or another agreed video meeting platform.

The platform provider may process information required to operate the meeting. Their own privacy terms may also apply.

Eventimate will not record a consultation unless this has been clearly agreed with you beforehand.

Emails & telephone contact

If you contact Eventimate by email or telephone, information contained within that communication may be retained where reasonably required to answer your enquiry, manage a booking or maintain appropriate business records.

Cookies

The Eventimate website may use cookies and similar technologies that are necessary for the website to operate correctly.

Additional cookies may also be used by embedded or third-party services where those services are enabled on the website.

Where consent is required for non-essential cookies, visitors should be provided with an appropriate choice before those cookies are used.

Website analytics

Eventimate may use website analytics to understand how visitors use the website, which pages are most useful and how the website can be improved.

Where analytics requiring consent are enabled, they should only be used in accordance with the visitor's cookie preferences.

Embedded content & external websites

The Eventimate website may include embedded content or links from other websites, such as videos, maps, appointment scheduling tools, social media services or other online platforms.

These services may collect information about your interaction with their content and may use cookies or other technologies in accordance with their own privacy policies.

Who we may share information with

Eventimate does not sell your personal information.

Information may be shared with trusted service providers where this is reasonably necessary to operate the business or provide the services you request.

These may include website hosting providers, email providers, appointment scheduling platforms, payment providers, accounting systems or other suppliers used to manage your event.

Information may also be disclosed where required by law.

How long we keep information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, contractual, accounting or business requirements.

Different types of information may therefore be retained for different periods.

Keeping information secure

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, alteration or misuse.

No website or electronic communication system can be guaranteed to be completely secure, but appropriate precautions are taken to reduce risk.

Your data protection rights

Depending on the circumstances, you may have rights in relation to your personal information, including the right to request access, correction or deletion of information held about you.

You may also have rights to restrict or object to certain uses of your information, or request that information be provided in a portable format where applicable.

To make a request, contact info@eventimate.co.uk .

Complaints

If you have a concern about how Eventimate has handled your personal information, please contact us first so that we have an opportunity to address it.

You may also have the right to raise a complaint with the relevant data protection supervisory authority.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, Eventimate's services or relevant requirements.

The latest version will always be published on this page.